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At Debts Support, accessible from www.debtssupport.co.uk, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and Meta's Privacy Standards.

Information We Collect

We collect and process the following types of personal data:

1.1 Information You Provide to Us:

Name, address, phone number, and email address.

Financial information, including debt details, income, and expenses.

Other information related to your debt management needs.

1.2 Automatically Collected Information:

IP address, browser type, and operating system.

Device information, including unique identifiers.

Browsing behavior on our website through cookies and similar technologies.

1.3 Information from Third Parties:

Data from credit reference agencies or other service providers with your consent.

How We Use Your Information

We use your personal data for the following purposes:

To provide debt management services tailored to your needs.

To communicate with you regarding your queries or services.

To comply with legal obligations and prevent fraud.

To improve our website and user experience through analytics.

For marketing purposes, where you have explicitly consented.

Legal Basis for Processing

We process your data under the following legal bases:

Consent: Where you have provided clear consent for us to process your data.

Contract: To fulfill our obligations under an agreement with you.

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interest: To improve our services and safeguard our business.

Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

Trusted service providers (e.g., IT support, payment processors) under strict confidentiality agreements.

Legal authorities, if required by law.

Meta Platforms for targeted advertising, in compliance with Meta’s Privacy Standards.

Your Rights Under GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Erasure: Request deletion of your data, subject to legal obligations.

Restriction: Request restriction of processing in certain circumstances.

Data Portability: Request transfer of your data to another service provider.

Objection: Object to data processing based on legitimate interests or for marketing purposes.

To exercise your rights, please email us at info@debtssupport.co.uk

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

International Data Transfers

If your data is transferred outside the UK or EEA, we ensure it is protected through appropriate safeguards, such as standard contractual clauses.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please email us at:
Info@debtssupport.co.uk